Norfolk council leader criticizes “rage bait” over roadworks

Norfolk council leader criticizes “rage bait” over roadworks

Kay Mason Billig, the Conservative leader at County Hall, spoke after discussions between Norfolk County Council and National Highways resulted in adjustments to the Thickthorn roundabout improvement project near Norwich.

She criticized the growing amount of online “rage bait” surrounding the roadworks, saying such posts exaggerate issues to provoke public anger rather than inform people accurately.

“We’re working to ensure essential improvements cause as little disruption as possible, but what concerns me is the way some people exploit these situations to stir up frustration,” Mason Billig stated.

According to her, the council and National Highways had coordinated to adjust traffic plans, intending to ease congestion during peak hours while maintaining safety standards. She emphasized that collaboration between agencies remains essential to complete the works efficiently.

Local media and residents have debated the handling of the Thickthorn project, with some claiming it has caused excessive delays. Mason Billig urged residents to rely on verified updates from the council instead of social media commentary crafted to incite anger.

“Constructive feedback helps us improve, but spreading outrage doesn’t help anyone,” she added.

Author’s summary

Norfolk Council leader Kay Mason Billig denounced online outrage over Thickthorn roadworks, urging residents to focus on facts rather than emotionally charged “rage bait.”

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Eastern Daily Press Eastern Daily Press — 2025-12-01

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