Almost 600 customers in Moss Park area get power back after nearly 29 hours | CBC News

Power Restored to Moss Park Residents After Nearly 29 Hours

Residents in the Moss Park area regained power after being without electricity since 8:11 a.m. Wednesday. Toronto Hydro confirmed the outage was resolved by 1 p.m. Thursday.

"Power has now been restored to all customers. We sincerely thank everyone for your patience as our crews worked through these extensive and complex repairs," Toronto Hydro stated on social media.

Scope and Impact of the Outage

The power outage affected almost 600 customers in the Moss Park area, spanning from the intersection of Queen Street East and Jarvis Street to Parliament Street and Front Street East. Initially, over 1,000 customers lost power on Wednesday morning.

Toronto Hydro counts customers by meters rather than individual residents, which may underestimate the total number affected.

"In some cases, condos and buildings are fed by a single bulk meter. Because of this, our outage map reflects one meter as one customer, even though many residents may be impacted," explained spokesperson Brie Davis in an email.

Cause of the Outage and Repair Efforts

The outage was caused by a suspected third-party dig-in at an active construction site, which damaged Toronto Hydro’s infrastructure. Repairing the damage required crews to excavate 14 feet underground.

"The work that caused the dig-in is unrelated to Toronto Hydro but resulted in damage to our infrastructure. Repairing this damage required our crews to excavate 14 feet underground in order to access the impacted area," Davis said.

Restoration Timeline

The repairs were complex, requiring extended work hours to restore service.

Author’s summary: The nearly 29-hour power outage in Moss Park affected hundreds due to third-party construction damage, with Toronto Hydro completing challenging underground repairs to restore electricity.

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CBC CBC — 2025-11-06

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